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Leading and Motivating as a Manager


Quiz Questions

1. People working together with energy and enthusiasm are far more effective and productive than a group lacking that spark because of job dissatisfaction or boredom.
True
False
2. Your organization and your team count on you to provide _______ to navigate your group through change, make tough decisions, and focus efforts productively on the most important tasks.
Money
Leadership
Gifts
Time
3. The best way to find out what motivates people is to ______ them.
Advise
Tell
Order
Ask
4. People whose skills don’t fit the job’s requirements create inequity on a team, which can lead to resentment from those who are doing their jobs well and frustration in the person who is having trouble.
True
False
5. People work harder and smarter when they understand how their work fits into the organization’s strategy.
True
False
6. Managers sometimes resort to "panic delegation" when they are overloaded — getting work off their own plate and onto someone else’s as quickly as possible. This is a _______________ .
Good strategy
Bad idea
Common solution
None of the above
7. Small celebrations and regular praise for ongoing accomplishments can actually fuel the most enduring enthusiasm for work.
True
False
8. Open your mail, scan your e-mail, or look at papers on your desk when someone is talking with you.
True
False
9. If you want excellence and enthusiasm from your team, model excellence and enthusiasm in everything you do.
True
False
10. Demonstrate ________ by listening and responding to your employees’ thoughts, ideas, and concerns.
Respect
Love
Sympathy
None of the above